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We’re here to help and answer any questions you might have. Whether you’re seeking advice on choosing the perfect print, need assistance with your order, or just want to share your thoughts about our collection, we’d love to hear from you. Use the form to drop us a message, and our dedicated team will get back to you as soon as possible. For a faster response, check our FAQ below for answers to common questions. Your satisfaction and feedback are what inspire us to provide the best service and art experience possible.

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    Freequently Asked Questions

    What are the different types of prints available on your site?

    We offer two distinct types of prints to cater to diverse tastes and decor needs: matte and canvas. Our matte prints are produced on high-quality paper, providing a smooth, non-reflective finish that accentuates the detail and colors of the artwork. These prints are ideal for traditional framing and offer a classic look.

    Canvas prints, on the other hand, are printed on a durable poly-cotton blend canvas for a textured, artistic feel. Each canvas print is mounted on solid wood stretcher bars and includes mounting brackets, making them ready to hang upon arrival. The canvas option offers a gallery-like quality and durability, adding a touch of elegance to any room.

    What is the paper quality for the matte prints?

    Crafted on museum-quality, thick matte paper from Japan, our prints offer unmatched durability and texture with a substantial 189 g/m² weight. Each piece is brought to life using multicolor, water-based pigment ink, renowned for its environmental friendliness and ability to produce brilliant, lasting colors. The matte finish ensures a glare-free view, enhancing the depth and detail of the artwork to illuminate any space without fading over time.

    What are the specifications of the canvas prints?

    Our canvas prints are crafted to stand the test of time, featuring an acid-free, PH-neutral, poly-cotton base that ensures durability without compromising on quality. With a thickness of 20.5 mil (0.5 mm) and a weight of 13.9 oz/yd² (470 g/m²), each print boasts a substantial, premium feel. The canvas itself is textured for an authentic artistic appearance and is fade-resistant, guaranteeing that your art remains vibrant and true to color for years to come, thanks to its OBA-Free material.

    To enhance the gallery-like experience, each canvas print is meticulously hand-glued onto solid wood stretcher bars with a depth of 1.5 inches, creating an impressive visual impact and making them ready to display right out of the box with included mounting brackets. This meticulous attention to detail ensures that your chosen artwork will captivate and inspire in any setting.

    What is the ISO brightness of the matte prints?

    The ISO brightness of our matte prints stands at an impressive 104%, guaranteeing that each print showcases bright, vivid colors. This level of brightness enhances the visual impact of your chosen artworks, ensuring they are as lively and engaging as intended.

    How quickly do you fulfill orders?

    Every print we craft is made to order, ensuring you receive a piece that has been meticulously created to meet our highest standards of quality and personalization. This bespoke process allows us to focus on the fine details of each artwork, guaranteeing a unique and tailored piece just for you. While we strive to fulfill orders as swiftly as possible, our commitment to excellence means most orders are shipped within 5 business days, with many leaving our studio in just 3 business days or less. Our made-to-order approach is our promise of delivering art that truly resonates with your personal style and decor preferences.

    Where do you fulfill orders from?

    To ensure the quickest delivery and reduce shipping costs, we operate a network of fulfillment centers across the globe. Your order will be dispatched from the center closest to you, optimizing delivery times and ensuring your chosen artwork reaches you as promptly as possible.

    What is your return policy for prints?

    Understanding the unique and custom nature of each print we create, we craft each piece with the utmost care and precision. While this specificity means we cannot offer refunds, our dedication to your satisfaction doesn’t end at purchase. Should any issues arise with your order, including damages or concerns related to shipping or handling, we encourage you to reach out to us within 7 days of receipt. We are committed to resolving any problems by providing a replacement for affected items. To facilitate this process, we kindly ask for photographic evidence of the issue to ensure your request is promptly addressed. Your satisfaction and enjoyment of our art are our top priorities.